Terms of Service

Last updated: August 20, 2025

1. Acceptance of Terms

By accessing and using the IUVO football performance management platform ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service ("Terms") govern your use of our Service operated by IUVO ("we," "us," or "our"). Your use of the Service constitutes your acceptance of these Terms.

2. Description of Service

IUVO provides a comprehensive football performance management platform designed to help professional football teams:

  • Prevent injuries through data-driven insights and monitoring
  • Enhance player performance through advanced analytics
  • Improve cross-department communication and coordination
  • Streamline training and match preparation processes
  • Generate actionable insights from performance data

The Service includes web-based applications, mobile applications, data analytics tools, and related services.

3. User Accounts and Registration

3.1 Account Creation

To access certain features of the Service, you must create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and update your account information to keep it accurate and current
  • Maintain the security of your account credentials
  • Accept responsibility for all activities that occur under your account
  • Notify us immediately of any unauthorized use of your account

3.2 Account Responsibilities

You are responsible for:

  • All activities conducted through your account
  • Ensuring your account information remains confidential
  • Complying with all applicable laws and regulations
  • Obtaining necessary permissions for data you upload or share

4. Acceptable Use Policy

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the Service for any illegal or unauthorized purpose
  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Upload, transmit, or distribute harmful, offensive, or inappropriate content
  • Attempt to gain unauthorized access to the Service or other users' accounts
  • Interfere with or disrupt the Service or servers
  • Use automated systems to access the Service without our permission
  • Reverse engineer, decompile, or disassemble any part of the Service
  • Share your account credentials with unauthorized users

5. Data and Privacy

5.1 Data Ownership

You retain ownership of any data you upload to the Service. By using the Service, you grant us a limited license to process, store, and analyze your data solely for the purpose of providing the Service.

5.2 Data Protection

We are committed to protecting your data in accordance with our Privacy Policy. We implement appropriate security measures to safeguard your information against unauthorized access, alteration, or disclosure.

5.3 Data Processing

You acknowledge that we may process your data to:

  • Provide and improve the Service
  • Generate performance insights and analytics
  • Ensure Service security and prevent fraud
  • Comply with legal obligations
  • Communicate with you about the Service

6. Intellectual Property Rights

6.1 Our Rights

The Service and its original content, features, and functionality are owned by IUVO and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

6.2 Your Rights

You retain ownership of any content you create or upload to the Service. By uploading content, you grant us a non-exclusive, worldwide, royalty-free license to use, display, and distribute your content solely for the purpose of providing the Service.

6.3 License to Use

We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for its intended purpose, subject to these Terms.

7. Payment Terms

7.1 Subscription Services

Some features of the Service may require a paid subscription. Subscription terms, pricing, and payment methods will be clearly communicated before purchase.

7.2 Payment Obligations

You agree to pay all fees associated with your use of the Service. All payments are non-refundable unless otherwise specified in our refund policy.

7.3 Subscription Cancellation

You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of your current billing period.

8. Service Availability and Maintenance

We strive to maintain high service availability but do not guarantee uninterrupted access. We may:

  • Perform scheduled maintenance that may temporarily affect service availability
  • Update or modify the Service to improve functionality
  • Suspend service in case of security threats or technical issues
  • Discontinue features or services with reasonable notice

We will provide reasonable notice for scheduled maintenance and updates that may significantly impact service availability.

9. Disclaimers and Limitations

9.1 Service Disclaimer

The Service is provided "as is" and "as available" without warranties of any kind. We disclaim all warranties, express or implied, including but not limited to:

  • Warranties of merchantability and fitness for a particular purpose
  • Warranties that the Service will be uninterrupted or error-free
  • Warranties regarding the accuracy or reliability of any information
  • Warranties that defects will be corrected

9.2 Limitation of Liability

In no event shall IUVO be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or relating to your use of the Service.

9.3 Maximum Liability

Our total liability to you for any claims arising from your use of the Service shall not exceed the amount you paid for the Service in the twelve months preceding the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless IUVO and its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Any content you upload or share through the Service

11. Termination

11.1 Termination by You

You may terminate your account at any time by contacting us or using the account deletion feature in your settings.

11.2 Termination by Us

We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

11.3 Effect of Termination

Upon termination, your right to use the Service will cease immediately. We may delete your account and data in accordance with our data retention policies.

12. Governing Law and Dispute Resolution

12.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of Switzerland, without regard to its conflict of law provisions.

12.2 Dispute Resolution

Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration in Switzerland, in accordance with the Swiss Rules of International Arbitration.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of significant changes by:

  • Posting the updated Terms on our website
  • Sending email notifications to registered users
  • Displaying in-app notifications

Your continued use of the Service after changes become effective constitutes acceptance of the new Terms.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.

15. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: legal@iuvo.app

Phone: +41 79 309 4260

Address: Blegistrasse 15, 6340 Baar, Switzerland

These Terms of Service are effective as of the date listed above and apply to all users of the IUVO football performance management platform.