Privacy Policy

Last updated: July 1, 2025

1. Introduction

IUVO ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our football performance management platform and related services (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Create an account or register for our Service
  • Contact us for support or inquiries
  • Subscribe to our newsletters or communications
  • Participate in surveys, promotions, or other activities
  • Use our Service features that require personal information

This information may include:

  • Name, email address, and contact information
  • Professional information (team affiliation, role, etc.)
  • Account credentials and preferences
  • Communication history with our team

2.2 Usage Data

We automatically collect certain information about your use of our Service, including:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on our Service
  • Features used and interactions with our platform
  • Error logs and performance data

2.3 Performance Data

As a football performance management platform, we may collect and process:

  • Player performance metrics and statistics
  • Training and match data
  • Injury prevention and health monitoring information
  • Team communication and coordination data
  • Analytics and insights generated by our platform

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing, maintaining, and improving our Service
  • Processing transactions and managing accounts
  • Communicating with you about our Service
  • Analyzing usage patterns to enhance user experience
  • Preventing fraud and ensuring security
  • Complying with legal obligations
  • Generating insights and analytics for football performance

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our Service
  • Legal Requirements: We may disclose information if required by law or to protect our rights and safety
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
  • Consent: We may share information with your explicit consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication mechanisms
  • Employee training on data protection practices
  • Incident response and breach notification procedures

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Objection: Object to certain processing activities
  • Withdrawal: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Service. These technologies help us:

  • Remember your preferences and settings
  • Analyze usage patterns and improve our Service
  • Provide personalized content and features
  • Ensure security and prevent fraud

You can control cookie settings through your browser preferences, though disabling certain cookies may affect Service functionality.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

10. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: hello@iuvo.app

Phone: +41 79 309 4260

Address: 30 N Gould St, Sheridan, WY 82801, USA

This Privacy Policy is effective as of the date listed above and applies to all users of the IUVO platform.